If support, management and administration tasks are not being performed your systems are vulnerable. Preferred's support services provide you with a 'one stop' solution to your system management requirements.

Benefits

• Professional, reliable and focused systems administration
• Service can be provided at a fraction of the cost of a full time employee.
• Increased time available for staff and management to concentrate on business issues
• Provides a more proactive approach to the management of your system
• Management are provided with measurable statistics
• Support calls dealt with quickly and efficiently
• In-house Performance management

Typically, monitoring tools will tell you how your IT systems are running overall but not how applications are performing for your end-users. Only End-End Software from Preferred details the entire end-user experience - right down to transaction level.

Click here to view details of our End-End software

HP Support Contract Administration

As HP support contracts are often complex and difficult to manage, Preferred have been asked by many clients to ensure that they have the appropriate cover for their HP hardware and software and that the detailed configuration within the contracts accurately reflects that implemented.

This service begins with a systems audit which becomes the baseline for contract administration. Preferred then take responsibility to ensure any systems upgrades or amendments are communicated to HP, ensuring the client is only charged for the appropriate configuration, this approach has typically reduced the support contract bills for our clients.

Preferred Computers & Networks Ltd.
314 Upton Lane
Widnes
Cheshire
WA8 9AG
Tel : 0161 786 0900